Privacy Policy

Last Updated: 01/01/2025

Nostoria (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website, purchase products from us, or use our services including any personalized dedication webpages (collectively, the “Service”). By accessing or using our Service, you consent to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Service.

1. Information We Collect

1.1 Personal Information
We may collect personal information that you voluntarily provide when you:

• Make a purchase (e.g., name, email address, shipping/billing address, phone number, payment details).
• Submit content (e.g., photos, text, dates, music, or other material) for your personalized dedication page.
• Contact us via email, web form, or other communication methods.

1.2 Usage Data
We may automatically collect certain information about your access to and use of the Service, such as:

• IP address, browser type, operating system, referring URLs, page views, and duration of visits.
• Device identifiers and mobile network information if you use a mobile device.

1.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your activities over time and across different sites. You can control or block cookies through your browser settings; however, doing so may affect the availability and functionality of some features of the Service.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

1. Service Provision

   • To process and fulfill your orders, including shipping and delivery.
   • To create and maintain your personalized dedication webpage.
   • To communicate with you about your orders, inquiries, or requests.

2. Personalization and Enhancements

   • To tailor and improve the content, design, and features of the Service.
   • To provide you with a more personal and interactive experience.

3. Marketing and Promotions

   • To send you promotional materials, newsletters, or other marketing communications.
   • To inform you of updates, offers, and other information that may be relevant to your interests, unless you opt out.

4. Analytics and Operations

   • To monitor and analyze usage trends, and to improve our Service and products.
   • To detect, prevent, and address technical issues or fraudulent activities.

5. Legal and Security

   • To protect our rights, property, and safety, as well as yours.
   • To comply with applicable laws, regulations, or legal process.

3. Disclosure of Your Information

3.1 Service Providers
We may share your information with trusted third-party service providers who perform services on our behalf, such as:

• Payment processors.
• Shipping and fulfillment partners.
• Web hosting providers.
• Email and marketing service providers.

These providers are given the information they need to perform their designated functions, and we strive to ensure they protect your personal information.

3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transactions
We may transfer your information if we are involved in a merger, acquisition, reorganization, or sale of some or all of our assets. Your information may be transferred as part of that deal, and we will notify you via email or prominent notice on our website if that occurs.

4. Data Retention

We will retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes keeping your dedication page accessible indefinitely, unless you request its removal.

5. Your Choices and Rights

5.1 Access, Correction, and Deletion
If you would like to access, correct, or delete the personal information we hold about you, please contact us. We will handle your request in accordance with applicable law. Note that removal of certain data (e.g., photos or text) may affect the functionality or existence of your personalized dedication page.

5.2 Cookies
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Blocking or deleting cookies may impact your ability to fully use our Service.

6. Security

We use commercially reasonable measures to help protect the personal information we collect against unauthorized access, theft, alteration, and disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your personal information. You acknowledge and agree that you provide your information at your own risk.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, or country, where data protection laws may differ from those in your jurisdiction. By using our Service, you consent to the transfer of your information to these servers and facilities.

8. Children’s Privacy

Our Service is not directed to children under 18. We do not knowingly collect personal information from individuals under 18. If we discover that a child under 18 has provided us with personal information, we will delete it unless we are legally obligated to retain it.

9. Third-Party Links

Our Service may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of any linked third-party website or service. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. The date of the latest version will be posted at the top of this document. Your continued use of our Service after any changes or revisions indicates your agreement with the updated terms.

By using our Service, you acknowledge that you have read, understood, and agree to this Privacy Policy.